We ship anywhere in the United States.  Please note that shipment of goods to United States states or territories outside of the continental mainland such as Alaska, Hawaii and Puerto Rico usually incur additional shipping charges above what is quote

What is your shipping policy?

We are sorry to hear that your item arrived damaged. Please fill out the information below, and we will process your request within 24 hours. Please click here to fill out the DAMAGE CLAIM FORM. Due to the variations in size, weight, and handmade nat

We are sorry to hear that your item arrived damaged. Please fill out the information below, and we will process your request within 24 hours.<p style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-weight: 400; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: motiva-sans, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(92, 131, 165); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted">Please click here to fill out the <a href="https://www.wellappointedhouse.com/pages/damage-claim" style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; color: rgb(92, 131, 165); transition: color 0.1s ease 0s, border-color 0.1s ease 0s, opacity 0.1s ease 0s, text-decoration-color 0.1s ease 0s; text-decoration: underline 1px rgba(92, 131, 165, 0.4); -webkit-tap-highlight-color: transparent; text-underline-offset: 2px;"><strong style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: 700; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;">DAMAGE CLAIM FORM</a>. &#xA0;Due to the variations in size, weight, and handmade nature, home furnishings are at a higher risk of damage during transit&#xA0;due to variations in size, weight, materials and their handmade nature. While we take every precaution to prevent this from happening, we are sorry that you had this experience.InstructionsSave the item and all original packaging while we process your damage claim. We require images of the Shipping Label, Damaged Interior Packaging, and Carton to be uploaded below.&#xA0;Claims submitted with missing or no images may be denied.&#xA0;Additional images may be requested for the claim. Our team will follow up with you within 24 hours with an update.

What if my package arrives damaged?

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Shipping Information

What is your shipping policy?

What if my package arrives damaged?